1. Why can’t V.Rohto Eye Drops be used in glaucoma ?

V.Rohto eye drops are Eye vitamins & formulated as eye supplements. It does not contain ingredient for glaucoma & not primarily intended for glaucoma treatment. So , if you know that you have glaucoma , you should consult with ophthalmologist & treat carefully .

2. Are all V.Rohto eye drops a group of Eye Vitamins & can I use while wearing contact lenses ?

Currently, there are four types of V.Rohto eye drops . New V.Rohto , V.Rohto Cool & V.Rohto Vitamin are Eye Vitamins eye drops & can’t be used while wearing contact lenses . They can be used before wearing contact lenses & after removing contact lenses . The last one ,V.Rohto Dry Eye is Artificial tear drop for dry eyes & can be used while wearing contact lenses .

3. What age can use V.Rohto Eye Drops ?

V.Rohto Eye Drops can be used from 6 years old .Please noted that it should not be used at any age if your eyes is severely injured & cornea damaged . In this case , you can use after healing process . Thank you.

4. What are advantages of V.Rohto eye drops ?

There are a lot of advantages to using V.Rohto eye drops . It enhances corneal respiration , improve tired eye , prevents conjunctival congestion , reduce eye itching & moisturize eye surface. It can be used for eyestrain , conjunctival congestion ,eye itching , prevention of eye diseases from swimming or due to entry of dust or sweat into eyes,diacomfort due to the use of hard contact lenses, opthalmitis due to UV or other light rays (e.g . Snow blindness ),Blepharitis & blurred vision.

5. Are the points to avoid in using V.Rohto Eye Drops ?

There are few things to avoid using in every product that contains chemicals, not just V.Rohto Eye Drop . It is contraindicated in Severe eye pain , Glaucoma , Wearing contact lens & can be used 6 months after eye operation . Only V.Rohto Dry Eye can be used while wearing contact lenses May you be healthy & happy by using V.Rohto eye drops . Thank you .

6. Please explain how to treat acne in oily skin type.

These three points should be followed
(1) Wash thoroughly face with Acnes Oil Control Cleanser
(2) Control sebum , soothe skin & prevent new acne formation with Acnes Soothing Toner
(3) Treat pimples & kill acne bacteria with Acnes Sealing Gel or Acnes Medical Cream .

7. How to use Acnes Oil Remover film ?

It can be used on T-zone Area or skin area that produce excessive sebum.Instantly removes excess oil from your face & does not remove sweat so that your skin moisture doesn’t change .Soft and easy to use, Leaves make-up intact. Because of film type it is better to use without tearing paper easily .

8. I have many acne on my face . I have used various acne treatment products but it’s not comfortable & didn’t relieve. Can you give me advice ?

Please follow the steps below
(1) Wash thoroughly face with Acnes Creamy Wash or Acnes Oil Control Cleanser
(2) Control sebum , soothe skin & kill acne bacteria with Acnes Soothing Toner
(3) For pustular & painful acne , whiteheads & blackheads , treat with Acnes Sealing Gel . For small pimples , treat with Acnes Medical Cream or Oxy 5 or 10 .

9. Can I use Acnes Vitamin Cream for dark spots ?

Yes , you can use Acnes Vitamin Cream for dark spots & use together with Acnes C10 for better result .

10. How to use Acnes Vitamin Cream ?

After cleansing the face , take sufficient amount of cream onto palm , apply evenly on the face especially on rough & dull skin after acne treatment . Gently massage on the face & use everyday in the morning & evening .

11. I’m using Acnes Vitamin Cream & small pimples appear.I have never used other cream & milk before. Please give me advice how to do it.

The weather , environment & atmosphere can cause skin irritation & Acnes Vitamin Cream make skin clear & smooth after exfoliation & prevent formation of new acne . In this case , you should wait a few days until you get normal skin . After that , you can use according to correct instructions & use only a small amount of cream . Thank you .

12. Should Acnes Creamy Wash & Acnes Vitamin Cream be used together ?

Please follow the steps below
1. Wash thoroughly face with Acnes Creamy Wash
2. Apply Acnes Vitamin Cream to prevent dark spots & soothe skin .
Use Acnes series 2-3 times a day. We hope you will be satisfied & happy . Thank you .

13. What type of skin can use Acnes Oil Control Cleanser ? I’m worried Gel type cleanser will be greasy. I’m oily skin type & want to use it . Please give me advice .

Acnes Oil Control Cleanser is suitable for Oily & acne prone skin. It reduces excessive oil , retains moisture & removes dead cells . It contains viscosity controllers in formulation & so don’t worry, it’s not greasy . Thank you .

14. How to use Acnes Creamy Wash ?

Wet face , take a sufficient amount of face wash on palm , foam up & apply evenly on face . Massage gently for 30 seconds to a minute , then rinse with plenty of water to achieve a silky & smooth complexion .

15. How to use Scar Care?

There are three functions in Acnes Scar Care , Scars treatment , Dark spots treatment & Acne prevention . After washing the face , squeeze sufficient amount on fingertip & apply evenly onto the affected skin area ( scars & dark spots) .During Scar treatment , should use hat , mask & sunscreen when walking under the sun to get better result . Normally new scars are cured within 1-3weeks . Long-term scars need to be treated more time & patience is especially needed in treatment of scars & dark spots .Thank you .

16. Do I need to apply Acnes Sealing Gel all over the face ?

No, you don’t need to apply all over the face . After cleansing the face , squeeze sufficient amount of gel on fingertip & apply evenly onto acne area . Can be used 2-3 times a day .

17. Can I use Acnes products in pregnancy ?

Yes , you can . It is safe for both mother & baby . Thank you .

18. I applied Acnes Sealing Gel all over the face for three days & redness , itching & rashes appear . Please advice me how to do it .

This is wrong usage . Acnes Sealing Gel should be applied on only acne area & not on whole face . Please use with correct instruction that will not cause redness & itching.

19. What is Acnes C10 good for ?

Acnes C10 contains pure Vitamin C 10 % & suppress over production of melanin . It works effectively to fade dark spots and blemishes left by burnt skin. Acts on the skin to fade away scars and tighten large pores. Promote formation of collagen fibers & reduces freckles & wrinkles. Enhances the skin elasticity and firmness. Safe and suitable for all skin types for a flawless glowing skin , apply twice a day (morning and evening). While using C10 , use hat , mask & sunscreen if you go out under intense sunlight . Acnes C10 should be stored in a cool place & avoid direct sunlight.

20. I have freckles on my face & can I use Acnes C 10 ?

Acnes C10 can be used for freckles caused by acne . If not , consults dermatologist for treatment of other cause .

21. I have been suffering from dark spots & scars for 7-8 years. Can be cured with Acnes C10 ?

Yes , you can use Acnes C 10 & takes times to treat . Patience is also needed when treating dark spots & scars . If you go out under intense sunlight , use together with sunscreen for better effect .

22. I already bought Acnes C10 & how many times can use it ? Which cleanser is better to use together ?

You can apply twice a day ( morning & evening ) for treatment of dark spots & scars . For the best result , can be used together with Acnes facial cleansers.

23. I’m 14 years old & can I use Acnes Series for pimple treatment ?

Yes , you can . Please follow the steps below .
(1) Wash thoroughly face with Acnes Creamy Wash or Acnes Oil Control Cleanser .
(2) Control sebum , soothe skin & prevent new acne formation with Acnes Soothing Toner.
(3) Treat pimples with Acnes Sealing Gel or Acnes Medical Cream .

24. I know that V.Rohto Dry Eye can be used while wearing contact lenses . In addition what kind of eye disease can it be used ? Please explain .

It contains Hydroxyethylcellulose (HEC) as active ingredient & provides artificial tears to hydrate dry , stained or blurred eyes . It relieve discomfort while wearing contact lens & also used as Lubricating Eye Drops for Dry eyes & Pterygium.

25. Can I use Acnes Pure White Cleanser & Cream in acne skin ?

Acnes Pure White Cleanser & Cream are formulated with White + complex & contains AHA & BHA . So , it can be used safely in acne skin .

26. What is the difference between Remos IB & Remos IR ? Describe their uses .

Remos IB is used for Itching, urticaria, rash, swelling & redness caused by
insect bite, eczema, contact dermatitis, atopic dermatitis .
Remos IR is mosquitoes repellent & have spray & cream type .

27. Can Remos IR be used in children ?

Remos IR can be used from 4 years old . There are two types of Remos IR , Cream & Spray type .
For children under 4 years , it can be sprayed on clothes & not apply directly on skin .

28. I want to use Oxy 5 & Oxy 10 for acne treatment . How to use? Please explain.

Oxy 5 & 10 can be used for small pimples & apply 2-3 times a day.
Cannot used with other cosmetics & must be used Oxy 5 only for the first usage .Thank you.

29. How to use Selsun Shampoo ?

Use 2 times per week for the first usage and once per week after relieve period. Can use with other shampoo or conditioner.

30. How to use Acnes Scar Care for the best result ?

After cleansing the face , squeeze sufficient amount of gel on fingertip & apply evenly onto dark spots & scars . Can be used 2-3 times a day .

31. I used Acnes Scar Care about a week but dark spots didn’t relieve . Why?

Dark spots usually appear after acne treatment . It takes at least four weeks to treat them. Patience is also needed to treat dark spots & while treating with Acnes Scar Care , wear mask , hat & use sunscreen for better effect If you go out under intense sunlight .

32. How to use Acnes Sealing Gel for acne treatment ? Please explain .

The following three steps should be followed .
(1) Wash thoroughly face with Acnes Creamy Wash or Acnes Oil Control Cleanser .
(2) Control sebum , soothe skin , retain moisture & prevent new acne formation with Acnes Soothing Toner.
(3) Treat pimples & kill acne bacteria with Acnes Sealing Gel .
Acnes Series can be used 2-3 times a day . In addition , diet & skin care products can be used to prevent acne more effectively .

33. I’m oily skin type & use make-up everyday. which type of Acnes products is suitable for me ?

Please follow the steps below .
(1) Wash thoroughly face with Acnes Oil Control Cleanser to remove dust & excess oil.
(2) Control sebum , soothe skin , retain moisture & prevent new acne formation with Acnes Soothing Toner.
(3) Prevent acne & protect sunburn with Acnes C 10 .
Thank you .

34. Is Acnes Scar Care & Scar Z the same ? What is the difference between them?

Acnes Scar Care can use to fade out dark spots and scars after acne treatment & smoothens rough skin caused by acne. Cannot use with other cosmetics .
Scar Z can be applied to any scar on face & body . Relieve Melanin formation , help skin become bright and translucent the scars . Can use with other cosmetics .

35. At what age can use Sunplay Baby Mild ?

Sunplay Baby Mild can be used above 6months old children & can also be used in sensitive skin . Thank you .

36. I’m oily & acne prone skin type . I used Acnes Creamy Wash & didn’t relieve acne. Please advice which product is best to use ?

Please change facial wash with Acnes Oil Control Cleanser. It absorbs abundant skin oil, remove dead cells & prevent bacteria that cause acne. Can be used together with Acnes Soothing Toner to control excessive sebum , soothe skin & prevent new acne . As the last step , Acnes Sealing Gel can be applied onto acne area . Acnes products can be used 2-3 times a day .Thank you .

37. What can Deep Heat be used for ?

Deep Heat contains Methyl Salicylate as active ingredient & can be used for muscular pain , back pain , joint pain , stiff shoulders , Muscular fatigue , Neuralgia , Bruises , Sprains , Stiff muscle & Rheumatism . Apply to painful areas & massage gently .

38. Are New V.Rohto , V.Rohto Cool & V.Rohto Vitamin Eye Drops the same ?

Yes , these three eye drops are the same & all are Eye Vitamins . New V.Rohto is for beautiful eye , V.Rohto Cool is for tired eye & V.Rohto Vitamin is for blurry eye .

39. Can I use Sunplay Super Block daily ? Please give me advice .

Sunplay Super Block is highest protection sunscreen with SPF 50+ & PA ++++. It is not intended for daily use & can be used for beach going user, swimmers, hiking and who exposed to sunlight mostly. For Daily use , Sunplay Out Going or Sunplay Whitening UV or Sunplay Natural Gel or Cream can be chose . If you are sensitive skin , can use Sunplay Baby Mild .

40. I have many small pimples & How to treat them ? Which products is suitable to use ? Please give me advice .

The following three steps should be followed .
(1) Wash thoroughly face with Acnes Creamy Wash or Acnes Oil Control Cleanser .
(2) Control sebum , unclog pore , soothe skin , retain moisture & prevent new acne formation with Acnes Soothing Toner.
(3) Treat small pimples with Acnes Medical Cream & cannot used with other cosmetics .
Acnes Series can be used 2-3 times a day . In addition , diet & skin care products can be used to prevent acne more effectively .

41. I used Erythromycin for acne treatment & didn’t relieve acne. I’m using Acnes Sealing Gel now & feel hot & itchy after applying on face . Please give me advice on how to proceed .

If you will be used cosmetics & skin care products first time , you need to test yourself before using . Determine if you are sensitive to this product by first testing on a small affected area. If irritation or dryness developes , reduce frequency of use . If excessive itching , redness , burning , swelling or irritation occurs , discontinue use & consult physician.
The best treatment for acne with Acnes products is
(1) Wash thoroughly face with Acnes Creamy Wash or Acnes Oil Control Cleanser .
(2) Control sebum , unclog pore , soothe skin , retain moisture & prevent new acne formation with Acnes Soothing Toner.
(3) Treat pimples with Acnes Sealing Gel or Acnes Medical Cream .

If you use Acnes Sealing Gel , apply on only acne area & not on whole face . This is correct usage & If not , irritation occurs . Please use with correct instruction . After free from acne , you can repair damaged skin with Acnes Vitamin Cream . May you be happy & satisfied by using Acnes products . Thank you .

42. How to use LipIce lipsticks ?

LipIce can be used in all seasons to nourish lip & prevent cracking & chapped lip. You can apply underneath any color lipstick for soft , plump & pretty lip .

43. Can LipIce be used for men ?

Lipbalm & LipIce Waterlip are colorless & suitable for men .

44. What is Hada Labo ? Is it cosmetic or skin care ?

Hada Labo is Skin Care product .

45. How many Hada Labo series are there ? How do they benefit the skin ? There are three Hada Labo series .

(1) Hada Labo Advanced Nourish Series – It is Moisturizing series & deeply hydrated the skin . They have 4 SKUs , (1) Hada Labo Advanced Nourish Cleanser , (2) Hada Labo Advanced Nourish Lotion ( Normal Skin ) , (3) Hada Labo Advanced Nourish Lotion ( Oily Skin ) & (4) Hada Labo Advanced Nourish Cream .

(2) Hada Labo Perfect White Series – It is whitening series & nourish skin white & smooth . They have 5 SKUs , (1) Hada Labo Perfect White Cleanser , (2) Hada Labo Perfect White Lotion , (3) Hada Labo Perfect White Milk , (4) Hada Labo Perfect White Essence & (5) Hada Labo Perfect White Cream .

(3) Hada Labo Pro Anti-aging Series – It is Anti-aging series & reduce wrinkles, nourish skin firmness & boost re-production of collagen & elastin . They have 4 SKUs , (1) Hada Labo Pro Anti Aging Cleanser , (2) Hada Labo Pro Anti Aging Lotion , (3) Hada Labo Pro Anti Aging Essence & (4) Hada Labo Pro Anti Aging Cream .

46. At what age can use Hada Labo products ?

Hada Labo Advanced Nourish can use at any age , Hada Labo Perfect White is suitable for women age 20 + & Hada Labo Pro Anti-aging for women age 25 + .

47. I’m acne prone skin & which type of Hada Labo product can use ?

You can use Hada Labo Advanced Nourish series & it is suitable for all skin types, age and weather . Thanks you .

48. Can Hada Labo Perfect White & Hada Labo Pro Anti-aging be used in acne skin ?

It can be used if you have a small amount of acne . If you have a lot of acne & sensitive skin type , you should try testing before .

49. Can I apply Hada Labo Perfect White Essence & Hada Labo Pro Anti-aging Essence on all over the face ?

No , Essence should not be applied on whole face . Hada Labo Perfect White Essence apply on only dark spots & scars . Hada Labo Pro Anti-aging Essence apply especially on wrinkles .

50. Describe the steps used in Hada Labo Series .

Step (1) – Wash with Hada Labo Cleanser
Step (2) – Tap Hada Labo Lotion gently & evenly into skin
Step (3) – Pat Hada Labo Essence onto affected skin area & massage gently .
Step (4) – Apply evenly Hada Labo Milk or Cream or both .